Job Details

HR Officer

Sector:HR & Training

Region : South East England

Location: Kent

Salary: £20,000 - £25,000

Job Ref.: GIBB3468

Job Information

Cameron James Professional Recruitment are working with a professional services organisation who are looking to appoint a HR Officer within their HR Team. The main purpose of the role is to ensure that core processes and procedures are administered accurately, efficiently and in a timely way. This role will centre around employee relations and you'll be a key point of contact for the business in this regard. In addition, the role includes ad hoc project work and administrative support as distributed by the Assistant HR Manager, who you'll report to.

Responsibilities:

• Following Company policies set out for all employment matters ensuring that regular reviews are undertaken in view of any company or legislative updates.
• Maintaining knowledge and understanding of all policies and that business managers are aware of their responsibilities.
• Identifying the business need, alongside the Assistant HR Manager, in respect of all change programmes.
• Use of existing frameworks and development of frameworks in line with changes of legislation.
• Ensuring all change activities have a business case including any identified costs to the business which may be incurred.
• Ensure that all consultations are recorded in a uniform manner.
• To answer all questions into the department providing accurate and pragmatic advice to our employees and business areas ensuring that any risks have been identified and, where appropriate, escalated to senior members of the department.
• Ongoing development of best practice documents and processes.
• Ensuring that all available MI is understood and communicated with business areas.
• Review existing practices to determine where improvements can be made.
• Ensure the Grievance procedures from both an internal and legislative perspective are adhered to and to fully investigate, identify issues, respond in full and determine areas for change.
• Working with business managers to deal appropriately with disciplinary cases ensuring a consistent approach across the business.
• Fully investigate appeals ensuring full consideration is given to the case and responded to appropriately within the time scales set out.
• Ensure that all documentation is set-out in an ordered and easy to follow guide for any future reference.
• Proactive management of Long Term Sick cases to ensure a timely return to work and working closely with business managers to manage short term absences.
• Development of a proactive approach to managing absence and ensuring that all areas of the business are maintaining a consistent approach.
• Completion of processing leavers and exit interviews ensuring any issues are raised with the Business Managers.
• Analysis of exit interview responses to be completed to identify issues for the business area.
Systems
• Appropriate use of HR systems ensuring an accurate and timely service ensuring payroll deadlines are adhered to.
• Maintain knowledge on systems and increase knowledge levels to enhance the service offered to the business.
• Ability to provide ad-hoc reports for the business or for HR colleagues with due regard for sensitive information.
• Working closely with business managers to ensure that all scores for performance management are completed in line with the agreed dates and assist with objective setting advice.


Person Specification:

• Demonstrable competence in working within an HR/Personnel role, with particular focus on employment relations
• Ability to use excel and Microsoft office proficiently.
• Operational Employment Law knowledge
• Good standard of secondary education
• Graduate Calibre
• Part CIPD qualification qualified or relevant business experience
• Degree or equivalent in HR related subject would be an advantage
• Excellent communicator, both verbal, written and listening
• Curious, Pragmatic and Flexible
• Positive and self-motivated
• Pro-active and commercially astute HR professional
• Ability to build relationships and deliver high standard HR service to business leaders.
• A good knowledge and understanding of personnel processes and employment law
• Good in the use of Microsoft Word and Excel and databases.
• Excellent time management and the ability to deal with several tasks at once.
• An ability to negotiate and influence Business Management Team.
• The ability to arbitrate and resolve difficult situations.
• Full UK Driving Licence
• Ability to train HR Disciplines to Business Managers
• Flexible approach to working hours and site to support business operation