Job Details
Motor claims Negotiators
Sector:General Insurance
Region : West Midlands
Location: Coleshill
Salary: OTE Bonus available, Pension, Medical Insurance
Job Ref.: DHAX27004433
Job Information
The role is:-• To investigate causes of non -payment delays and resolve promptly
• To review case history on file assignment, liaising with departments as needed to establish status of the claim.
• To update the BackOffice system with accurate clear records of discussions had, next steps and time frames
• To review file, location and road layout of accident, speaking with client and witnesses if liability is disputed. Consulting with Team Leader over findings and next step if necessary
• To produce a chronology of events through liaising with repairers and insurers if hire period is disputed.
Requirements:-
• Previous high volume debt collection experience within a fast paced target driven environment
• Clear verbal communication skills, persuasive and assertive with proven negotiation skills
• Good written communication skills, capturing a clear logical summary of the situation
• The ability to prioritise recognising importance and urgency and work to tight deadlines
• Results driven and tenacious
• Demonstrate behaviour in line with Company values; Accountable, Energy and Enthusiasm
Benefits:-
• 22 days holiday increasing with length of service to a max 27 days
• Life assurance which is 4 x basic salary from day one
• Medical insurance after successful completion of probationary period
• Pension scheme -employee must contribute a minimum of 2% Company 5%.
• Birmingham Hospital Saturday Fund (health care)
• Free eye test every two years
• Free parking
• Child care vouchers
• Subsided canteen
If you wish to apply for this role please complete the on line application and a consultant from Cameron : James will contact you