Job Information

Credit Risk and Compliance Manager





Our client is an online platform that connects creditworthy businesses with investors who lend money in exchange for a capital and interest return. As the business prepares for regulation it requires the services of a full time Compliance Manager / Director to oversee the conduct of the business operations as well as the key processes undertaken by technology partners who may wish to become Appointed Representatives, operating under our authorisation.


Main Duties


Training and motivation of key people


Management of external Financial professionals - Who may become appointed representatives


Establish a clear [[Training]] and Competency Scheme


Monitor individuals against established key performance indicators


Implement a performance management system


Created a detailed reporting system to ensure all key stakeholders understand company performance


Ensure effective management of risk


CF10, CF11 Responsibilities


Risk Management


Oversee the risk management process, identifying key risks which may impact on the company that may result in failure to meet regulatory obligations and business objectives, and ensure that appropriate actions are in place to mitigate the risks


Establish and manage the regular review of the Risk Assessment & Mitigation Plan


Review Risk Analysis of key suppliers


Credit Risk Model Management


Regularly review the credit model in conjunction with the credit risk team and [[Financial Controller]]


Operations


To continuously review and redesign the admin and system processes updating the appropriate section on the wiki in line with contemporary regulatory rules and guidance.


To ensure that the [[Customer Support]] enquiries service standards are met on a monthly basis


To collate and analyse MI produced from new sales data reporting trends to senior management


Identify training needs in the customer support team.


Complaints


Maintain the Complaints Procedures & Guidance


Manage the complaints process to ensure all complaints are dealt with in line with the company Complaints Procedures & Guidance


Review complaints responses and ensure complaints are investigated objectively and accurately


Manage authorisation of all compensatory payments, according to sign-off limits


Collate and analyse MI produced from complaints process


Identify training needs from the MI and raise with senior management


Complete FCA Complaints returns as required


Complete PI Insurer returns as required


Anti Money Laundering


Maintain Anti Money Laundering controls


Oversee the reporting process and ensure suspicious activity reports are submitted to NCA


Ensure relevant staff are aware of AML procedures and are tested at least annually


Data Protection


Monitor the Data Protection systems


Ensure all Data Access requests are processed appropriately


Training & Competence Scheme


Principal staff