Job Details

Team Leader

Sector:Commercial & Office Support

Region : Greater London

Location: London

Salary: £30,000 - £33,000

Job Ref.: HGIBKK4561

Job Information

I am currently recruiting for a Team Leader to join a not for profit organisation in London.

The role is to supervise the effective delivery and evaluation of all aspects of the Scheme operations, communications and promotion to raise the profile of the Scheme and achieve significant growth.

The successful candidate will be responsible for the supervision of, and support to, the team. Supervision of the day to day activities of the Scheme in accordance with its annual operational and communications plans and budget and in liaison and agreement with the Business Manager, and wider communications, marketing and PR teams. Assistance to the Business Manager with the strategic planning and development of the Scheme.

MAIN DUTIES:

1. Team supervision

• Agree and allocate workloads and supervise staff performance to ensure activities are completed in line with agreed objectives, on time and on budget.
• Conduct regular one-to-one meetings to obtain updates on progress against objectives, to review performance, to provide feedback and support and to review learning and development requirements, as well as identify any new requirements and objectives as required by the business.
• Conduct annual and interim staff performance reviews in line with company policies and procedures.


2. Supervision of the Scheme operational plan and budget

• Contribute to the development of the annual operational plan and objectives in liaison with the Business Manager.
• Contribute to the development of the annual budget in liaison with the Business Manager.
• Supervise and monitor the effective delivery and evaluation of the day to day membership administration and activities of the Scheme in accordance with the operational plan, objectives and budget.
• Establish mechanisms to monitor, measure and report regularly on the operational performance.


3. Supervision of communications plan

• Contribute to the development of the annual communications, marketing and PR plans in liaison with the Business Manager, and the wider company communications, marketing and PR teams.
• Supervise and monitor the effective delivery of the day to day communications activities of the Scheme in accordance with the plans and in liaison with the Business Manager, and the wider company communications, marketing and PR teams.


4. Support to the Business Manager

• Contribute to the strategic planning and development of the Scheme.
• Assist in the collection, collation and analysis of management reports, statistics and other key information to measure the performance of the scheme and its associated activities.
• Report to the Business Manager on a regular basis on the performance of the team and the Scheme activities in accordance with agreed plan and objectives.
• Deputise for the Business Manager on an ad hoc basis as and when required.


SKILL AND EXPERIENCE REQUIRED

• Educated to degree level.
• Supervising a team (of up to three people)
• Developing and delivering communications, including press releases, newsletters, and writing copy and articles for publications
• Developing and managing web content and social media presence
• Planning and coordinating successful events
• Monitoring and evaluating communications and operational activities to measure their success
• Conducting, analyzing and reporting on activities, data, market research and surveys
• Interpersonal and team working skills
• Excellent planning and organizational skills to plan and manage own and others workloads
• Able to work collaboratively and effectively within a team
• Able to develop, manage and build effective internal and external relationships
• Able to write in a well-structured, clear and concise way that can be tailored to different audiences and activities
• Excellent knowledge and understanding of communications, marketing and social media tools and techniques
• IT literate in Outlook, Excel, Word & Power point