Job Details

Service Delivery Manager

Sector:

Region : South East England

Location: Covent Garden

Salary:

Job Ref.: RD8403

Job Information

My client is an IT Security company who are looking to bring on a technically astute Service Delivery Manager.

This role will require the coordination of different teams to ensure that your clients are receiving the services required, in an effective and timely fashion.

What will the job entail day to day?

• Liaising with your clients and the operations team
• Ensuring that new opportunities for business growth or expansions with existing or new clients and processed and presented accordingly
• Generating and presenting data gathered from reports to the client
• Tailoring solutions in the interest of the client
• Continuous improvement to the delivery of service to clients
• Maintain the highest level of customer satisfaction

What is the client looking for?

• A Bachelors or Masters degree in Computer Science, Maths
• Experience within Media & Broadcasting, content delivery & Protection
• Exceptional written and spoken communication skills
• Someone who can present to clients
• Natural problem solver
• Experience of working with Data Sets, extracting and analysing relevant information
• A second language or Italian or German (Not essential)

What`s in it for you?

• Completely negotiable salary, there is no upper limit to what is on offer for the right candidate
• Flexible working options
• Pension scheme
• 25 days holiday + bank holidays

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