Job Details

Sales Advisor - Inbound

Sector:Commercial & Office Support

Region : Greater London

Location: South Woodford

Salary: £30,000 - £35,000 plus Bonus

Job Ref.: 42016997

Job Information

 We are assisting a well-established company with the recruitment of an experienced Inbound Sales Advisor to join the business.
 
The role will involve providing advice and guidance on electrical products throughout the sales process, so technical electrical knowledge is essential for this role.
 
Working as part of a busy and established sales team, you will be responsible for providing an effective sales service to customers, ensuring that sales targets are met and exceeded. Key duties and responsibilities will include;
 
-Working as part of a team of 8 inbound sales advisors
-Deal with a high volume of inbound customer calls, resolving queries and taking sales orders, including providing advice and guidance to customers on their orders and product options
-Ensure that all orders, quotes, telephone enquiries, despatches, invoices and invoice queries are processed accurately and within agreed timescales
-Work to department SLA’s and KPI’s, ensuring sales targets are met and exceeded
-Manage the full sales process from taking orders from customers, through to liaison with the warehouse, dispatches, sales notes and invoicing
-Provide excellent customer service to customer and dealing with any complaints / issues in an effective manner
 
For this role it is essential that candidates have proven sales experience and are able to work to targets and KPI’s within an electrical industry business.
 
Excellent communication skills are essential for this role and the ability to work in a fast paced and busy sales environment. In addition to strong sales experience, proven customer service and building relationships with existing customers is essential.
 
In return, the role offers a great salary, benefits and working environment. Please apply online for more information and a consultant from Cameron James will be in touch.
 
This is an immediate need and interviews are being held ASAP.