Job Information

I have a great opportunity for a Customer Service Executive to join a friendly and supportive team. With proven experience in providing excellent customer service, with the ability to seek opportunities and promote further products and brands, you will be joining a company who is a UK leading Supplier of Health & Safety Workwear and Workplace supplies.

This is a part-time role, working 27.5hrs, Monday to Friday, ideally around 9:30am–3:00pm.

As the Customer Service Executive you will:

·     Deal with all customer queries and requests for product and service information promptly, efficiently, and courteously

·     Assist in resolving issues or challenges a customers may have

·     Call existing customers to generate repeat orders, whilst seeking further opportunities to promote and offer further products and special offers, in line with targets and KPIs

·     Support and work alongside the sales team in the growth and development of new and lapsed accounts within defined portfolio

·     Analyse customer accounts and reports, to identify customer trends and spot opportunities for ways to increase sales and offer alternatives

·     To be an integral part of the team to assist in the achievement of branch sales and offering excellent customer service

·     Accurately set up customers and orders on system, completing call logs and reports

·     Manage out of stock items by communicating with purchasing and keeping customers informed

·     Create effective communications and strong working relationships with all internal and external teams to ensure maximum customer service levels are provided

In return you will receive a basic salary of £19,695 (pro rata = £14,443) plus bonus and benefits package, and the opportunity to build you career within a supportive and successful business.

If you are ready to take your first step towards working with an excellent team, who pride themselves on delivering great results, apply today!  Or contact Vikki Callanan at Cameron James Professional Recruitment.