Job Information

Basic Salary to 19k + Benefits – Office Based in Birmingham

Our client is a leading Independent Insurance Broker who due to continued growth and Expansion require an Administration and Accounts Assistant to join the Business.  The position is based from Home 5 Days a week to offer the flexibility you are looking for – This is a permanent position 37.5 hours a week Monday to Friday

Duties of the position

•                     Manage inbound and outbound calls in a timely manner

•                     Speak to Insurers where necessary to make sure invites are timely.

•                     Achieves and supports company objectives and standards by supporting the Team Leader achieve department activities, results and targets.

•                     Issuing invites letters to clients in timely manner

•                     Issuing new business & renewal documentation to clients in timely manner

•                     Processing cancellations with Insurers

•                     Reconciling Insurer accounts

•                     Investigating and correcting accounting queries.

•                     Strong organisational skills

•                     Strong phone and verbal communication skills along with active listening

•                     Customer focus and adaptability to different personality types

•                     Ability to multi-task, set priorities and manage time effectively

•                     Requirements for the role

•                     Positive, Proactive and forward thinking

•                     Good management of time, never say no attitude, be able to extract information from customers and overcome objections

•                     Good Maths and communication skills

•                     Basic knowledge of Microsoft Office products would be an advantage

•                     Computer literate

•                     Ability to inspire and lead team members.

•                     Approachable and supportive nature.

If you wish to apply for the position, please complete the link and a consultant from Cameron James Professional recruitment will be in contact with you