Job Details
IFA Administrator
Sector:Financial Services
Region : North West England
Location: Wirral
Salary: up to £23,000
Job Ref.: CL1212ADP
Job Information
Main tasks and duties
Relevant skills and knowledge
• The requisite technical knowledge and qualification.
• Detailed knowledge and understanding of the firm’s compliance procedures including record keeping requirements.
• Dealing with clients in a compliant manner as detailed within the firm’s compliance manual and procedures.
General responsibilities
• Comply with the Financial Services Act 2012 and the relevant FCA rules at all times
• Comply with the relevant compliance, TCF, T&C and financial crime (anti-money laundering, data security, anti-bribery, fraud and corruption) procedures of the firm at all times
• Keep up to date with all relevant product, legislative and technical changes
Specific responsibilities
• Act as first point of contact for Parkgate FS LLP responding to client queries, supporting both new and existing clients.
• Take ownership for all assigned tasks, monitor progress and ensure all planned work is on schedule.
• Keep an accurate records of Adviser charges and ensure they match Client agreements.
• Keep an up to record of New Client Leads.
• Action and monitor LOA's requests to ensure all information and documents are received in a timely manner, including the updating of Clients records.
• Keep and an up to date and ongoing records of future Occupational Pension transfers, ensuring all information is received within the permitted timescales.
• Produce and package full Client meeting packs for 'sign up' meetings and ensure new Client packs are available for each designated/allocated Adviser.
• Opening, scanning and distribution of incoming post. Processing of external post to meet pre-advised cut off time.
• Hospitability – ensure Boardroom and Client Meeting room are fully stocked with refreshments, kept tidy and are secure. Provision of refreshments to clients/guests as required.
• Photocopying, scanning and filing/archiving.
• Answer phones and respond to emails as well as other administrative duties.
• Attain and maintain level of competence as required by the firm.
• Maintain all standards of performance as required by the firm.
• Ensure relevant CPD is maintained and recorded accurately.