Job Details

HR Assistant

Sector:HR & Training

Region : North West England

Location: Blackpool

Salary: £21000

Job Ref.: 46082316

Job Information

HR Assistant

Reports to: HR Manager
Direct Reports:  None

Job Purpose
To be the first point of contact to the business regarding HR administration related queries, managing and completing daily HR work and administration. To manage and support ad-hoc HR projects as required and provide assistance to the Head of HR, HR Officers and HR Managers where required.

Role Responsibilities

Recruitment & Employee Onboarding
- Manage the onboarding process for all new joiners, ensuring all required paperwork is returned and that all candidates have an  excellent experience of joining for each of the three entities in all locations.
-Support the HR team with managing the recruitment process across the company, including organising interviews and obtaining required approvals etc.
- Manage the relationship with the pre-employment screening provider, ensuring they are meeting the terms of the SLA and escalating any issues, to ensure a smooth onboarding process.
- Manage the 3-month meetings for new starters and the probation process 
- Ensuring new joiners are entered on to PeopleHR in a timely fashion
Regulation & Legislation
- Work with the HR team to ensure that all HR processes are compliant with GDPR legislation
- Supporting the Head of HR and HR Analyst with SMCR related tasks such as regular criminal record checks and communications.
Learning & Development
- Help the HR team to deliver training initiatives by organising all logistics including booking meeting rooms, printing training packs, liaising with vendors for training materials etc. Ensure all training sessions run smoothly and on time.
- Organise lunch & learn sessions and contribute ideas to the programme where possible.
- Working with the HR team on the bi-annually Appraisal and Goal-Setting process across the business, providing guidance to stakeholders as appropriate on any system queries, working closely with the HR team, reporting on completion rates to the HR team and wider business
HR Systems
- Ensure the HR Systems, PeopleHR and the Absence Intranet System are maintained with current information
- Seek to automate system processes and improving employee self-service functionality
- Provide system support to employees that have queries about the systems functionality
- Work closely with the HR Analyst to analyse and report on absence management.
Payroll 
- Support the HR Team with payroll administration, as and when required.
- Reconcile against benefits data each month and ensure this is accurately reflected in payroll, liaising with the benefits providers on changes.
General
- Managing the HR mailbox ensuring that queries are dealt with or forwarded on to the relevant team member to deal with within required time limits
- Ensure SharePoint is up-to-date and fit for purpose. Working with the HR team to find ways to improve how we share information 
- Ensuring the Electronic Filing is in good order and documents are filed in the correct places in the files for ease of use
- Assist in maintaining the HR Administration manual, ensuring all processes and procedures are documented
- Seek ways to improve the service HR provides to the business, suggesting practical procedural changes and following these through to a successful conclusion where possible.
- Communicate effectively to all key stakeholders to demonstrate the HR function’s performance whilst managing expectations and improving understanding.
- Assist with note taking in formal meetings.
- Complete general HR administration for joiners and leavers including onboarding and offboarding, payroll instruction, performance management, compensation, FCA registration and holiday and work with the HR Analyst on tracking leavers and conducting analysis on termination reasons
- Complete general HR administration on an ongoing basis including producing references, producing ad-hoc reports, providing documents to audit and diarising key events for the team.
- Draft changes to terms and conditions to contracts e.g. flexible working arrangements, changes to job title, salary changes, change of line manager 
- Assist with project work across the team, supporting the Head of HR, HR Manager, HR Officer and HR Analyst as and when required.

Competencies          

Technical /Qualifications
- Some experience in working in an HR function desirable 
- Has been assessed as Fit & Proper to execute their role under the Conduct Rules.
Systems/Internal Processes 
- Experience of using HR information Systems desirable
- Proficient in Word, Excel and Power point.
- Understanding of HR policies & procedures on the job training to be provided
Regulatory Awareness/Compliance
- Understanding of the importance and impact of the regulatory framework within which wealth management sits on the job training to be provided
- Basic understanding of the Senior Manager & Certification Regime and Training & Competence requirements in financial services on the job training to be provided

Core Competencies/Skills

- Excellent interpersonal and influencing skills and high emotional intelligence
- Very effective communicator  
- Good organisational skills and ability to prioritise and manage multiple workstreams
- High level of accuracy/attention to detail – quality output
- Good understanding of employment law & practical application of this in a work context on the job and external training to be provided