Job Details

Motor Insurance Claims Handler

Sector:General Insurance

Region : North East England

Location: Newcastle

Salary: to 30k DOE & Benefits

Job Ref.: DAR NEMC

Job Information

 Insurance Claims Handler –  North Shields- Newcastle

Motor – AD/TP, Credit Hire and PI Claims

Basic Salary to 30k DOE + Flexible Benefits & On-Site parking  

Our client is a Major Award-Winning Provider of Motor Insurance to the UK General Insurance Market, and due to continued expansion, they are now Looking for experienced Motor claims handlers in Accidental Damage/Third party Damage, Credit Hire and Personal Injury claims  

Overview of the position  

  • Negotiation of claims through to closure to obtain optimum settlement in accordance with individual KPIs, IASA requirements and own limits as follows, per claimant without the need for supervision:  
  • AD/TP Claims up to £25K
  • Credit Hire Claims up to £7.5K
  • PI Claims up to £7.5K  
  • Handling of claims up to given limits and referral where necessary
  • Manages inbound and outbound telephone calls from policyholders and third parties to assist in swift closure of claims and to reduce any unnecessary costs of the claim
  • On receipt of a new Claim, contact Policyholders where necessary to obtain any further information to assist liability decision
  • Pro-active “capture” of claimants to provide hire / PI settlement where appropriate
  • Handle your own portfolio of claims using “chase”/diary system to ensure claims are closed at the earliest possible time and in cost effective way
  • Effective use of outside agents where appropriate to assist in obtaining optimum settlement of claim
  • Ensures that reserves and other recordable information on the claims system are accurate and up to date at all times in accordance with the IASA.
  • Recognise complaints in line with our clients’ procedures and refers accordingly
  • Review all claims on the monthly claims review list in accordance with guidelines  

If you wish to apply for the position please complete the Link and a consultant from Cameron James Professional recruitment will be in contact with you