Job Details
Motor Insurance Claims Handler
Sector:General Insurance
Region : North East England
Location: Newcastle
Salary: to 30k DOE & Benefits
Job Ref.: DAR NEMC
Job Information
Insurance Claims Handler – North Shields- NewcastleMotor – AD/TP, Credit Hire and PI Claims
Basic Salary to 30k DOE + Flexible Benefits & On-Site parking
Our client is a Major Award-Winning Provider of Motor Insurance to the UK General Insurance Market, and due to continued expansion, they are now Looking for experienced Motor claims handlers in Accidental Damage/Third party Damage, Credit Hire and Personal Injury claims
Overview of the position
- Negotiation of claims through to closure to obtain optimum settlement in accordance with individual KPIs, IASA requirements and own limits as follows, per claimant without the need for supervision:
- AD/TP Claims up to £25K
- Credit Hire Claims up to £7.5K
- PI Claims up to £7.5K
- Handling of claims up to given limits and referral where necessary
- Manages inbound and outbound telephone calls from policyholders and third parties to assist in swift closure of claims and to reduce any unnecessary costs of the claim
- On receipt of a new Claim, contact Policyholders where necessary to obtain any further information to assist liability decision
- Pro-active “capture” of claimants to provide hire / PI settlement where appropriate
- Handle your own portfolio of claims using “chase”/diary system to ensure claims are closed at the earliest possible time and in cost effective way
- Effective use of outside agents where appropriate to assist in obtaining optimum settlement of claim
- Ensures that reserves and other recordable information on the claims system are accurate and up to date at all times in accordance with the IASA.
- Recognise complaints in line with our clients’ procedures and refers accordingly
- Review all claims on the monthly claims review list in accordance with guidelines
If you wish to apply for the position please complete the Link and a consultant from Cameron James Professional recruitment will be in contact with you