Job Information

Salary to 40k DOE, Excellent Pension, Flexible Benefits and Hybrid working available

An excellent opportunity has arisen to join our client a highly successful, specialist, independent, chartered insurance broking firm in the heart of the West End of London, as the company’s Credit Controller.

Our client is authorised and regulated by the Financial Conduct Authority and was one of the first firms to be awarded the status of corporate Chartered Insurance Brokers by the Chartered Insurance Institute. The company specialises in providing advice and arranging insurance for both residential and commercial property, property developments and associated risks.

The company currently handles premium income of circa £45 million per annum and having grown steadily in recent years, it is recruiting to gear up for further ambitious expansion plans.

This position offers the opportunity to work in a friendly, professional organisation, whilst at the same time being part of a company that has the backing and support of a much larger sister organisation which provides access to IT, HR, Health and Safety and facilities management.

Purpose of the Role

·         Reporting directly to the Financial Controller and working closely with the other member of the finance team, the Credit Controller will be primarily responsible for assisting the firm’s account handlers in raising invoices and chasing debts from both internal and external clients.

Key Responsibilities

·         Responsible for the invoicing and credit control functions of the business, ensuring the firm’s agreed debt collection processes are adhered to.

·         Working closely with the various account handlers in the business as well as members of the finance team, build and maintain relationships both within the business and also externally with clients, ensuring the FCA’s TCF requirements and focus on vulnerable customers are adhered to.

·         Set up new direct debits for clients, maintain and process existing direct debit collections and investigate any rejections.

·         Working with the Finance Assistant, ensure all cash received is accurately allocated within agreed time frames to facilitate financial reporting to senior management, the Board of Directors and the regulator.

·         Raising of credit notes and processing of client refunds ensuring processes for verifying bank account details are followed.

·         Ensure processes for write offs and bad debts are strictly adhered to.

·         Assist in resolution of queries from insurers, following up on outstanding balances and ensuring the ledgers are accurately maintained.

·         Ad-hoc reporting and other duties as required by the Finance Team.

Key Requirements

·         Experience of working within a credit control environment.

·         Experience of cash control accounts and reconciliations.

·         Strong numerical and analytical skills.

·         Attention to detail and problem-solving skills.

·         Able to deliver to tight deadlines.

·         Organisational skills, ability to effectively manage workload during peak period to meet deliverables.

·         Excellent customer service – ability to listen to and negotiate effectively with clients.

·         Good systems skills, including excel, and the ability to manage and manipulate data.

·         Excellent interpersonal and communication skills.

·         Strong work ethic and team player.

·         Insurance industry experience advantageous, but not essential.

If You wish to apply for the position please complete the link or contact David Helliwell at Cameron- James for a Confidential discussion