Job Information

They require a Senior Client Servicing Administrator for their office close to Chester.

Requirements of the role: 

• New business applications (following cases through to issue and payment)
• Claims processing
• Day to day queries from scheme members, employers and/or HR
• Referring any issues/technical queries to Client Relationship Manager (CRM)
• Process and record changes to members personal details
• Checking and issue of policy documents to scheme members
• Processing scheme leavers and joiners
• Issue of annual statements to scheme members
• Upload monthly GPP premiums on product provider systems
• Process group scheme renewals, including requesting and checking quotes and aiding the CRM negotiating rates with providers and drafting recommendation reports from templates.
• Preparation and issue of invoices to employer
• Liaising with product providers, clients and CRMs as necessary
• Ensure that new and existing records, both computerised and manual, are kept up to date
• Set up clients on online benefits portal
• Manage and update online benefits portal with new joiners and member changes

The position offers exceptional holiday entitlement plus comprehensive benefits.

For a full job description and benefits package please contact Cameron James or apply on-line