Job Information

Cameron James is delighted to be working with one of the insurance industry’s leading Commercial Brokers who are seeking a Claims Broker to join their team due to continuous growth

To be considered for the position of Claims Broker you will need a broad knowledge of commercial claims; ideally gained working in a broking environment. You will also possess excellent interpersonal skills whilst having a good eye for detail and being able to work under strict deadlines and pressures.

In return you will enjoy the benefits of working for one of the country’s largest Brokers : including excellent starting salary, benefits package and the opportunity to work towards industry recognised qualifications.

Responsibilities:

• To act as a primary point of contact for clients and establish effective relationships with both clients and insurers offering client centric claims solutions.
• Advise clients on policy guidelines referring to claims
• Management of client expectations throughout the process
• Liaise with providers regarding individual claims
• Issue claims forms when required to gather the necessary evidence and guidance notes
• Ensure all conversations are recorded, files are maintained effectively and all Insurer correspondence is processed
• Ensure activity meets internal Service Level Agreements (SLA)
• Build effective working relationships with clients and Account Managers/Executives to resolve issues and communicate outcomes effectively

Key competencies:

• Previous Claims experience, ideally gained within a broker environment
• At least 2 years experience within commercial insurance
• Cert CII qualified or prepared to work towards
• Acturis knowledge is desirable

For any further information please speak with Neil at Cameron James Recruitment.