Job Information

Insurance Account Handling Team Leader - Loughborough

Basic Salary up to £30,000 basic subject to experience + Bonus, Medical Insurance and other Benefits

Our client is a leading independent Broker Based in Loughborough who due to continued expansion are looking for a Account Handling Team leader to assist in the continued growth of this business.

As a Team Leader, responsible for supervising, managing and motivating team members on a daily basis:

• Main point of contact for the team members.
• Encourage and support staff to drive sales within the business.
• Allocate incoming work load for renewals and new business and ensure that is completed.
• Ensure team are following established processes, including debt collection.
• Monitor and enhance customer service through systems.
• Monitor and improve business processes to ensure task are carried out accurately and efficiently.
• Identify training needs and implement solutions to address these.
• Consult members of the team on database system (Acturis).
• A point of contact to deal with any complaints received.
• Monitor team performance against KPIs.

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In Addition, you will be looking after your own accounts



• Managing renewals negotiations with insurers
• Presenting renewal terms for clients
• Collating appropriate letters and reports in accordance with the procedure
• Dealing with mid-term alterations
• Chasing debt in accordance with the process
• Work in collaboration with the claims department in order to provide a good claims service.
• Use the database to upload risk details for presentation
• Negotiate quotes for new business prospects
• Create cross selling opportunities with existing clients and new business cases

If you wish to apply for this position please complete the link and a consultant from Cameron James will be in contact with you