Job Information

T&C Supervisor Role: up to £45,000, must be diploma qualified and have T&C experience, some working from home available

My client is now looking for an experience T&C Supervisor to come on board, you will be required to work from the office at least 1 day per week and most of the role is carried out remotely with a small element of travel involved.

MUST BE LEVEL 4 DIPLOMA QUALIFIED AND HAVE EXPERIENCE IN A SIMILAR ROLE

Duties will include:

• Supervise advisers in line with the company`s T&C Scheme including the undertaking and documentation of one to one meeting with advisers, as allocated to you by the Head of T&C
• Set actions for advisers/other AR Firm staff to address risks identified through one to one meetings or separately and track progress with actions set. Actions should be set in line with the T&C scheme Identify any risks exposed to which you do not feel can be adequately managed through standard processes and escalate these to the senior management team
• Perform additional induction, monitoring, investigatory, remedial and exit/termination work as requested by senior management
• Carry out assessments on advisers applying to join in line with company procedures
• Provide support for advisers and other AR firm staff newly joining in line with company processes Answer queries received from AR firms within reasonable timescales and accurately, seeking guidance where appropriate
• Develop and maintain positive relationships with AR firms, displaying professionalism at all times Liaise with other T&C team members and colleagues in other areas to provide a cohesive and consistent service to AR firms
• To fully participate in and adhere to any performance management process the Company has in place, in a professional and constructive manner
• Understand, embed and endorse TCF principles within your role
• Maintain your own competence within your role by maintaining and developing your skills and knowledge via appropriate development activity. This should be in line with the T&C scheme and to cover areas requested by senior management
• Undertake and record an appropriate programme of CPD
• Any other duties a necessary

If you would like more information or to be considered, please apply or contact Rebecca at Cameron James Recruitment on 07845183446 or email Rebecca.hunt@cameron-james.co.uk