Job Details

SME insurance Sales - Home Based Position

Sector:General Insurance

Region : East Midlands

Location: Birmingham ( Home Based)

Salary: T0 23K + Bonus and Benefits

Job Ref.: DAR 7426A

Job Information

 SME Insurance Sales –Working from Home position   

(Office in North Birmingham)

Basic Salary to 23k DOE - + Bonus and benefits

Our client is a Leading independent Broker offering Insurance solutions to Sme and Commercial clients covering all classes of Insurance from Liability cover for Tradesmen to Property cover for Residential and commercial Lets.

This would be a HOME BASED ROLE

                     To take inbound phone calls and leads from websites, PPC campaigns and third parties to offer insurance quotations

                     Manage large amounts of inbound and outbound calls in a timely manner

                     Follow Sales scripts to meet compliance and customer service requirements

                     Seize opportunities to upsell products when they arise

                     Manage pipeline of potential sales to meet sales conversion requirements

                     Meet personal & team KPI’s

                     Drives sales and monitors individual performance to achieve results

                     Customer and sales focused

                     Drive the business to achieve company and individual targets

                     Follow up quotations in writing, keep in own diary and chase up until the sale is closed

                     Maintains excellent service standards ensuring all our customers expectations are exceeded

                     Compliant and follows guidelines to comply with FCA regulations

                     Make outbound phone calls to chase up previous lapsed leads and other prospect data

                     Contributes to team work and supports the team to deliver results

                     Organisation stills with the ability to monitor and track results


                     Strong phone and verbal communication skills along with active listening

                     Customer focus and adaptability to different personality types

                     Ability to multi-task, set priorities and manage time effectively

                     Knowledge of commercial insurance, ideally minimum of 2 years SME insurance

                     Minimum 2 years call centre experience ideal

                     Positive, Proactive and forward thinking

                     Good management of time, never say no attitude, be able to extract information from customers and overcome objections

                     Good Maths and communication skills essential

                     Basic knowledge of Microsoft Office products would be an advantage

                     Computer literate


If you wish to apply for the position, please complete the Link and David Helliwell from Cameron James will be in contact with you