Job Information

• Position: Commercial Insurance Account Handler
• Location: Peterborough, Cambridgeshire (Structured Hybrid: 2 days office, 3 days home post-probation)
• Salary: Up to £40,000 Base DOE (Potentially negotiable for high-calibre candidates) + Performance Bonus
• System Requirement: Acturis experience is essential
• Package: Flexible Benefits Suite, Comprehensive Pension Scheme, and Full CII Qualification Support

Position Brief

On behalf of a highly progressive and expanding insurance broker, we are seeking to appoint a technical Commercial Insurance Account Handler to join their established team in Peterborough

.This role balances technical placement skills with client relationship management across the full policy lifecycle. It is designed for a driven professional seeking a modern, high-trust work environment; our client provides a structured hybrid model allowing you to work 3 days from home and 2 days in the office following the successful completion of your training and probationary period.

Operating on the Acturis platform, you will manage the day-to-day servicing of an active portfolio of commercial clients. You will have full open-market access to major composite insurers and niche underwriting facilities to secure optimum coverage terms and competitive pricing.

 Key Responsibilities & Accountabilities

• Full Lifecycle Servicing: Manage an assigned book of mid-market commercial accounts across the entire policy lifecycle, executing high-quality Renewals, New Business quotations, and Mid-Term Adjustments (MTAs).
• System Management: Utilise the Acturis platform daily for precise documentation, policy processing, e-trading, and client record management.
• Multi-Class Placement: Prepare tailored risk presentations and secure terms across a broad spectrum of commercial lines, including Commercial Combined, Public & Employers’ Liability, Property Owners, Motor Fleet, and Business Package policies.
• Market Negotiation: Conduct rigorous broking exercises, leveraging relationships with insurance underwriters to negotiate best-in-class pricing, policy extensions, and coverage structures.
• Client Retention: Act as the primary internal contact for corporate policyholders, building long-term rapport with business owners to maintain exceptionally high retention rates.

Candidate Profile & Requirements

• Insurance Expertise: Proven experience working as a Commercial Account Handler or Commercial Broker within a UK general insurance brokerage.
• Technical Software Skills: High proficiency and hands-on experience using the Acturis trading platform is an absolute necessity for this role.
• Technical Breadth: A solid understanding of core commercial policy wordings, underwriting rules, and active FCA regulatory requirements.
• Communication Skills: Excellent verbal and written communication capabilities, with a confident, consultative approach to handling business clients and underwriters.
• Location & Mobility: Must live within a reliable commuting distance of Peterborough to work office-based during the initial training period, transitioning to the 2-day office / 3-day home split post-probation.

What’s on Offer

• Financial Reward: A highly competitive basic salary up to £40,000 (negotiable depending on the depth of your Acturis and commercial knowledge) plus a rewarding bonus framework.
• Work-Life Balance: A fantastic hybrid framework providing excellent weekly flexibility once you have successfully completed your probation.
• Tailored Benefits: A comprehensive flexible benefits package customizable to your health, lifestyle, and financial preferences, alongside an enhanced company pension scheme.
• Professional Progression: Clear pathways into Senior Handling, Placement Specialism, or Account Executive positions, backed by full financial support for your Cert CII / ACII qualifications.