Job Details

Claim Handler

Sector:General Insurance

Region : South East England

Location: Kent

Salary:

Job Ref.: LBJF2014

Job Information

Our client is a leading insurance broking organisation seeks an experienced and technically able claim handler due to staff retirement.
Your wide and varied role will include but not be limited:
• Liaising with the claimant and advising them on any issues that arise
• Help the insurer investigate the claim to ensure it’s genuine (sadly some people do lie)
• Working with risk analysts, brokers and underwriters
• Ensuring a fair settlement and good customer service for the client
• Taking instructions from clients by phone or written submissions
• Submitting claim details to insurers promptly
• Giving guidance to clients on claims presentation where required
• Maintaining a strict diary to monitor claims progress
• Overseeing the ULR recovery process and advising clients on their entitlement
• Liaising with loss adjusters and/ or claims investigators or engineers appointment by insurers

You must be technically astute have the following skills:
• Experience with HGV claims
• Good working knowledge of GIT claims
• Commercial property claims experience
• Working knowledge of liability claims

Our requires the candidate to be well presented with a strong, fluent phone manner alongside good quality literary skills
Salary: Β£30k