Job Details

Claims Negotiator

Sector:General Insurance

Region : West Midlands

Location: Sutton Coldfield

Salary: £19,000 - £21,000 plus excellent bonus & benefits

Job Ref.: APCJAEN/11698753

Job Information

Cameron James Recruitment are currently working with a large and reputable Claims Handling Company who specialise within the none fault recoveries and credit hire arena. They are currently looking for an experienced Claims Negotiator to join their rapidly expanding team.

The role will be very target and customer service focussed, delivering individual monthly pledge and cash targets as well as driving effective resolution of claims to agreed procedures. Applicants must have experience working within a credit control / debt collection and insurance related environment.

Key accountabilities include:

• Investigating causes of none payment and achieving prompt resolution.
• Reviewing case history, liaising with different departments as required.
• Updating systems with accurate records of correspondence, next steps and estimated time frames.
• On file review, checking location and road layout along with speaking to clients and witnesses where liability is disputed.
• Producing a record of events in chronological order through discussing with repairers and insurers if a hire period is disputed.

The ideal candidate will have a knowledge of ABI, GTA and have previous high volume debt collection experience or similar. Have clear communication skills and be persuasive and assertive with strong negotiation skills. Be results and target driven with a tenacious attitude.

In return for the above our client offers genuine career opportunities, a competitive basic salary and excellent bonus and benefits package with free staff car park.

For further information on this role, please contact Cameron James Recruitment.