Job Information

Cameron James are currently working in conjunction with a large Hotel & Spa in Leeds to recruit a Reception Manager for their busy Reception team.

This is a position ideal for a current Reception Manager looking for a fresh challenge or an Assistant Reception Manager looking for the next step.

Duties & Responsibilities:

� To lead and develop a team of 4 Reception staff
� To maintain and effectively use the Opera reservation and administration system
� To lead the customer service standards of the reception team for book in and departures
� To communicate daily and weekly goals to the whole team
� To effectively hand over to the Night Porter to ensure a seamless transition between shifts
� To actively sell on the front desk, to upgrade rooms and add ons such as the spa or dinner
� To take a proactive part in management meetings


Skills:

� To have worked in a Hotel environment previously within the Reception area
� To have previous Management experience in leading a team
� Ideally have used Oracle and Click View systems
� To be a genuine people person and love ensuring the highest service standards at all times
� To have a warm and outgoing personality to engage with guests and staff alike
� Have the ability to take the lead in meetings and contribute ideas


Salary:

Salary is up to £22,000 plus benefits