Job Information

Role: Marine Cargo & Property Claims Handler (12 month FTC)

Location: London

Salary: £28,000 - £32,000



We are currently working with a highly successful International Insurance company known to have an outstanding reputation within the industry. They thrive from offering a brilliant progression ladder for their employees to climb and progress their careers within the company.



They require a Marine Cargo & Property Claims Handler, preferably with at least 2-3 years’ experience in handling Marine Cargo claims. Ideally the successful candidate will have 3 years+ experience in Marine claims and will have already established a solid understanding of the sector with a substantial presence in the Marine Cargo market.



Requirements & Duties:

• Providing advice on making a claim and the processes involved
• Processing new insurance claims notifications
• Collecting accurate information and documents to proceed with a claim
• Analysing a claim made by a policy maker
• Guiding policyholders on how to proceed with the claim
• Contacting trades people from a network of approved professionals and arranging for them to make repairs on the policyholder's property
• Monitoring the progress of a claim
• Investigating potentially fraudulent claims
• Identifying reasons why full payment may not be made
• Ensuring fair settlement of a valid claim
• Building relationships with loss adjusters, forensic accountants and solicitors, as well as other legal/claims professionals
• Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines
• Handling any complaints associated with a claim
• Involvement in loss adjusting activities and in legal discussions relating to settlement
• Seeking legal recovery of monies paid out
• Managing a team of claims handlers (at managerial level)
• Taking responsibility for productivity and profit
• Adhering to legal requirements, industry regulations and customer quality standards set by the company



Benefits:

• Discretionary bonus
• Pension Scheme
• Annual leave entitlement of 28 days holiday (inclusive of 8 public and bank holidays)
• Lunch allowance
• Group Life Assurance Scheme
• Private Medical Insurance
• Season ticket loan
• Childcare Voucher Scheme



Candidates must be able to show solid experience within a cargo claims handling environment Insurer, Broker, Agency or Loss Adjusting background. Excellent communication and social skills are essential.



We try to speak to every application, but due to the high response we sometime receive we are not always able to speak to all applicants. To ensure your application is not overlooked it is important that you emphasis any skills or work experience relevant to this position and make sure that job is definitely for you. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.



If you feel you have the skills and experience to fill this role then please apply now and a recruiter from Cameron James will be in touch soon to the next stage of the process.