Job Details

Personal Lines Account Handler

Sector:General Insurance

Region : North West England

Location: Warrington

Salary: £19,000 - £25,000 DOE

Job Ref.: 30963368

Job Information

A great new opportunity has arisen to work for new an exciting broker based in Warrington. Backed by another large company this is a fantastic opportunity to be apart of something new and shine within the company.

You’ll enter an extremely friendly atmosphere to which a good attitude and performance is rewarded and encouraged, as well as the opportunity to further progress your skills and ultimately your career.

Do you?

• understand customer requirements
• identify the best solution in line with company processes and procedures
• enjoy helping customers resolve their insurance queries by telephone, email and written correspondence
• aspire to deliver the company’s objectives
• feel at ease dealing with high volume inbound calls
• relish case ownership and have pride in your work
• want to develop both personally and professionally

Have you got?

• drive and motivation
• a can do attitude
• passion for delivering excellent Customer Service
• strong attention to detail
• excellent organisational sills
• affinity for problem solving
• natural communication and persuasion skills
• experience of the insurance sector (whilst this would be great, it is not essential)

Do you want?

• to work alongside a dynamic and friendly team of advisors, proactively managing 'your’ customers from beginning to end and nurture an on-going relationship
• to work with your team to achieve productivity targets alongside your own targets
• comprehensive training and on-going support

Can you work?

• 37.5 hours per week + one hour for lunch
• Shift Patterns between Monday - Friday 8am - 6pm, Saturday 9am - 4pm

The benefits

• Competitive salary
• Career development opportunities within the wider group of companies
• Employer pension contribution
• 28 days holiday including 8 public and bank holidays
• Dress down Day
• Child Care Vouchers
• Subsidised Gym membership
• Free parking and subsidised bus service from Warrington Bank Quay and Central Stations
• Cycle to work scheme
• Computer and Tech scheme
• Product discounts