Job Information

Customer Services Advisor Speciality Motor Vehicle Insurance
Location : West Birmingham
Salary £16,5000 : 20,000 DOE + Bonus, Pension and other benefits

Our client is a Highly respected Independent Insurance Broker based in West Birmingham and due to continued expansion of the business they are looking for a specialist Motor Building handler to
Contribute to achievement of Company plans and targets for the development of the business
as a whole. To work within a team to assist and support others in their duties. To provide
clients with a professional and efficient service to meet their needs.
DUTIES AND RESPONSIBILITIES:

� Handle incoming calls relating to new business quotations for specialist and private vehicles.
� Handle incoming calls relating to existing clients - this may consist of mid term
� adjustments, renewal queries, cancellations and any other enquiries.
� Handle incoming post, web enquiries, etc as distributed by your line manager
� Process new business, renewal and mid term documentation
� Show preparation/post show actions/show attendance (show attendance is done on a
� voluntary basis; however this is an integral part of our business).
� Any other duties as required by your manager in accordance with the nature of the
� position.

KNOWLEDGE:
This job requires a knowledge of:
The principles of specialist and private vehicle insurance

� FCA compliance aspects
� The Company�s Complaints Procedure
� The operation of the Company�s IT (Open GI) system, including procedures, authority limits and
� audit trails.

If you wish to apply for this position please complete the link and a consultant from Cameron James will be in contact with you